Who Should Use It
The Support Forum is open to all AccuTesting users. Support via this forum is provided at no charge . Note: If you do not have a Priority Support Plan , you must use the support forum for your questions as phone and direct email support are only available via a Priority Support Plan .

Registering to Use the Forum
Only registered members can read or post new questions or answer on the forum. Registration is easy and free. All you need is to supply a user ID, password, an email address, and verify this info. Here is how:

1. 1) Click on "Register" in the upper left corner of the screen.
2. 2) 2) You will see a page explaining the rules of the forum. Click on the "I have read ..." checkbox and then click on the "Register" button.
3. You will see the Registration Form. Simply fill out the fields:

User Name: This will be your forum's name and will appear in your postings. You can use your real name or make up a forum name if you like (e.g. MikeC, USF_LC, Dr.B, etc.) Remember this user name as you will need it to log in to the Support Forum in the future.

Password: Enter a password that you will use to sign in into the forum. Select something you can easily remember in the future. You will need to confirm the password by typing it again in the next field.

Email address: This needs to be your college email address. You will need to confirm the email address by typing it again in the next field.

IMPORTANT NOTE: The address will be validated before you will be granted access to the support forum. The forum will send you an email message to the email address. You will need to read the message and click on a link in the message to complete your registration. If you supply the wrong email address or if you do not click on the link in this message, your registration will not be complete and you will not be able to join the forum.

Security Code Confirmation: Simply type the code you see on the right side of the box. This is required to verify that an actual person is registering and not an automatic program.

Optional Information: If you like, you can also specify whether you would like to receive email from the forum's administrators and from other users of the forum. Also, you can specify your time zone to adjust the time stamp of the messages on the forum.

Now you are ready to proceed. click on "Submit my registration >>" button. Within seconds of submitting your registration, you will get an email message from the AccuTrack forum. The message will welcome you and ask you to click on a link to activate your subscription. Click on the link as instructed. This will complete your registration process, and you will now be able to post your questions on the forum.

How to Use It

After completing your registration as explained above, you will be able to post to the forum. Start by selecting the appropriate area by clicking on the category labeled "AccuTesting" and then by clicking on "AccuTesting Support".

When you click on a board, you will see a list of postings. You can read a posting by simply clicking on it .

To add a new posting, click on the "New Topic" link on the upper right side of the screen. When you post a new topic, simply enter a title for this topic in the "Topic Title" box, and type you question in the large white box. Click on "Post New Topic" to post your topic to the forum.

TIP: If you would like to be notified by email when someone responds to your posting, make sure that the "Enable email notification of replies?" is CHECKED before you click on "Post New Topic"

TIP: If you would like to be notified by email when someone responds to any post on the forum, first browse the post by clicking on its title, and then click on the "Track this topic" link on the upper right side of the screen.

TIP: The forum offers a rich set of features including an "assistant", search functionality, a calendar, and much more. To learn about these features, click on the "Help" link on the top right side of the screen.

Need more Assistance?

If you still have questions about using the forum, please contact us .